(Please read carefully as you have to agree to these terms before placing an order)
PROCCESSING THE ORDERS
- If I placed the order during weekend, when It will be processed?
Usually your order leaves our warehouse within two business days from the day you placed the order. For example, orders placed after 2 P.M. CST on Friday will usually be shipped no later than the following Tuesday.
- Do you charge state taxes?
We DO NOT charge state sales tax unless you have a Texas billing address. Texas residents will be charged 8.25% sales tax.
- Item availability
In case an item is sold out you may contact us at: firstname.lastname@example.org. A customer service agent will inform you if we can re-order the item, or help you find a similar item.
- What payment methods does Ekaterina's accept?
Ekaterina's accepts 4 major credit cards: Visa, MasterCard, American Express and Discover. Customers may place a credit card order on-line or via phone (tel.1-866-677-8263 1-866-677-8263). In addition, we accept personal checks, certified checks and money orders, as well as wire transfers. Please note that orders paid by methods other than credit cards will be shipped only after receipt and clearance of payment.
- Ekaterina's uses the highest standards of encryption technology to ensure your personal information and credit card number are protected when sent to us via the Internet. We are committed to protecting your privacy. All information provided by you is gathered securely through the SSL (SecureSockets Layer). A SSL is a protocol that encrypts your information into codesso that your information is kept secure while being transmitted via the Internet. Only your bank has access to your information. At Ekaterina’s we guarantee the information you enter will NOT be disclosed to any outside organization or third party. your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you.